Return Policy

Last updated: October 14, 2026

30-day returns

You have 30 days after receiving your order to request a return. Promotional pricing and quantity savings do not make an Iron Cage mount ineligible for return.

For a change-of-mind return, the mount must be unused and uninstalled, in its original condition, with all original parts and original packaging. You will need your order number or proof of purchase. These condition requirements do not prevent you from contacting us about an item that arrived damaged, defective or incorrect.

How to request a return

Email orders@ironcageusa.com within the return window. Include your order number, the mount or mounts you wish to return, and the reason for your request. For damaged, defective or incorrect items, include a description of the issue and photos if available.

Please wait for authorization and return instructions before sending anything back. We will confirm the return address and shipping arrangements when your request is accepted.

Return shipping

For change-of-mind returns, you are responsible for return shipping. Original outgoing shipping charges are not refunded for change-of-mind returns.

If your item arrived damaged, is defective or is not the item you ordered, contact us as soon as you notice the issue. Iron Cage will cover the necessary return shipping and any replacement shipping. We will provide instructions for resolving the issue.

Refunds

We will notify you after receiving and inspecting your return. If approved, we will refund the amount actually paid for the returned mount or mounts to your original payment method within 10 business days. Promotional and quantity savings are reflected in the amount refunded; refunds are not based on the undiscounted price.

Your bank or payment provider may need additional time to post the refund. If more than 15 business days have passed since your refund was approved, email orders@ironcageusa.com.

Exchanges

For a change-of-mind exchange, request an eligible return and place a separate order for the item you want. Contact us directly about a damaged, defective or incorrect item so we can arrange the appropriate resolution.

Your statutory rights

This policy does not limit rights you may have under applicable consumer law. If an order is shipped to the European Union, the applicable 14-day cancellation right continues to apply separately from our voluntary return policy.

Questions

Contact orders@ironcageusa.com for all return and refund questions.